We are humbled by the love and devotion of our customers. It is with respect and gratitude that we fulfill each order for Fly Paper Jeans products for our customers. If you have any questions and are not able to find the answers below, please feel free to email us at jguden.gu@gmail.com

If your order is missing an item, contains a damaged product, or you have any other concern, please contact us at jguden.gu@gmail.com.; Please use your order number in the subject line. If your product does arrives damaged, Do not discard the box nor any contents for possible USPS inspection. Failure to keep all contents of the package may invalidate replacement.

PRIVACY POLICY


Our customer’s security and privacy are crucial and we do not want to jeopardize the trust we share. Your use of our site represents an acceptance of our Privacy Statement and the consent to its applications. Please note, we reserve the right to update and make changes to our policy, so be sure to check it sporadically for the most up to date amendments and additions. Please read this Privacy Policy carefully to understand how we will use and protect the personal information you provide to us by visiting, ordering or subscribing to our feed and site. We do not collect any customer information about our users that is not supplied voluntarily to us via telephone calls, letters, e-mail messages, our social feeds including Instagram, Facebook, Twitter or our website, Flypjeans.com. Any information that has been collected remains undistributed unless sent directly specifically for distribution to or social feeds or requested by the user. We do not sell or reveal user information to any third parties. Any email address, home or business address, telephone number or contact information received through ordering our products or signing up for newsletters are private to Fly Paper Jeans and will not be sold or distributed to any companies for marketing purposes.

We do reserve the right to monitor and collect anonymous tracking information to gauge usage, traffic, patterns and the popularity of specific areas of our website Flypjeans. As with all other information, this data is strictly statistical and used for ways Fly Paper Jeans can better understand our community, more accurately serve our customers by understanding what they find valuable, and improve our products. We are able to gather some of this data through the use of IP addresses, which browser you used to arrive at the Website, information regarding your domain server, the country, state and telephone area code where your server is located, your type of computer, timestamp data and the pages of the Website that you viewed during your visit and cookies. Cookies allow for us to provide personalization to our customers so we can better serve you. Cookies may be deactivated by the user at any time via the browser and internet settings of your choosing. Transparent gifs or pixels may occasionally be used for the same purpose, but these items gather no personal data and have no effect on site use or navigation. In addition to understand and noting trends of our users, we use your IP Address and other information discussed above for the purposes of system administration. This includes assistance in diagnosing problems with our server, monitoring the daily of activity on the Website and how readily it is available. We also note and gather comprehensive demographic information about our visitors and customers, so we can make it easier and more accessible, convenient and enjoyable for everyone to navigate and use Fly Paper Jeans’s Website.

MINIMUM AGE REQUIREMENTS


We do not collect or solicit information from, approve applications for, or maintain accounts for children knowingly under the age of 13. It is the parents or guardians’ sole responsibility of interested customers under the age of 13 to grant access to products and material for this demographic to view as well as authorize their purchases.

VIOLATIONS



If you feel as though your privacy has been put at risk, or have any queries/complaints about the manner in which your personal information has been handled, please contact us at jguden.gu@gmail.com

Thank you for shopping at Fly Paper Jeans

Before you return a product, please make sure that :

  • The product was purchased within 48 hours
  • The product has not been worn.
  • The product tag and labels must be still attached to the product.

Shipping charges


The customer is responsible for the shipping charges incurred for all returns.

Contact us


If you have any questions about our Returns and Refunds Policy, please contact us by email: jguden.gu@gmail.com